Returns & Exchanges
Returns & Exchanges
Please allow 48 hours for order processing and shipment.
YOU MAY RETURN OR EXCHANGE FULL PRICE PRODUCT ORDERED ON HADLEIGHS.COM WITHIN FOURTEEN (14) CALENDAR DAYS FROM DELIVERY. PRODUCTS TO BE EXCHANGED MUST BE IN THEIR ORIGINAL CONDITION, UNUSED AND UNWASHED WITH ALL TAGS ATTACHED. PLEASE SEND THE ITEM(S) TO BE RETURNED OR EXCHANGED IN THE ORIGINAL PACKAGING AND DELIVERY BOX. THE ORIGINAL PACKING SLIP MUST BE PROVIDED WITH ALL EXCHANGES. SALE ITEMS ARE ELIGIBLE FOR EXCHANGE ONLY, UNLESS OTHERWISE INDICATED.
TO REQUEST A RETURN OR EXCHANGE, PLEASE EMAIL SHOP@HADLEIGHS.COM WITH YOUR ORDER NUMBER, ITEM(S) TO BE RETURNED OR EXCHANGED AND REASON FOR RETURN OR EXCHANGE.
GIFTS MAY BE EXCHANGED FOR ANOTHER ITEM OF EQUAL OR GREATER VALUE WITHIN FOURTEEN (14) DAYS OF DELIVERY.
RETURN SHIPPING FEES ARE THE RESPONSIBILITY OF THE CUSTOMER. ALL RETURNS AND EXCHANGES SHOULD BE SHIPPED TO:
HADLEIGH’S - ONLINE ORDERS
70 HIGHLAND PARK VILLAGE
DALLAS, TX 75205
PLEASE ALLOW 10 DAYS FOR THE PROCESSING AND SHIPPING OF YOUR EXCHANGE OR RETURN.
Custom orders, pre-orders, trunk shows items, and SALE ITEMS, and all items identified as "final sale" cannot be returned. Merchandise price adjustments are not honored. Refundable amount is the current value of merchandise, unless listed as final sale. Hadleigh’s reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Returns:
At Hadleigh’s, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of unworn merchandise and any product not on final sale for a store credit in the full amount or exchange. The following rules apply:
Returns are accepted within 14 days of receipt, to begin a return please email shop@hadleighs.com.
Returned merchandise should be in the same condition as when you received it; unworn, undamaged, sale-able, with original packaging.
Custom orders, pre-orders, trunk shows items, and items identified as "final sale" cannot be returned.
Merchandise price adjustments are not honored. Refundable amount is the current value of merchandise, unless listed as final sale.
Return and exchange shipping costs are the responsibility of the customer and non-refundable.
Hadleigh’s reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
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