Privacy Policy

Privacy Policy

OUR COMMITMENT TO PRIVACY

HADLEIGH'S values our customers and respects your privacy. This privacy policy (“Policy”) describes the personal information we collect about you, why we collect it, how we use and protect it, when we share it with third parties, and how third parties may use that information. Our Policy also describes the choices you can make about how we collect and use your information. By providing your personal information to HADLEIGH'S, using our Website (as defined below), or while in our Store (“Store”), you are consenting to the manner in which we collect, use, disclose, protect and otherwise manage that information.

If our information practices change, we will post an updated version of the Policy on the HADLEIGH'S Website (“Website”). You can tell if the Policy has changed by checking the “Last Updated” date that appears below and that will be the date on which the new Policy becomes effective. You may exercise your choices about how we collect and use your information consistent with this Policy at any time. If you have any questions about our Policy, please contact us as described in the section below entitled, "How Do I Contact You?"

This Policy Was Last Updated July 9, 2020.

PERSONAL INFORMATION

WHAT KIND OF PERSONAL INFORMATION DOES HADLEIGH'S COLLECT?

We may collect personal information from you, such as your name, email address, postal address, phone number, or credit card number when you visit our Website, place an order online, by phone, or in our store, save your information with us online, set up a HADLEIGH'S online account, contact us with a question or concern, or participate in a contest, promotion, or survey. We may also receive such information if you access our Website with your login credentials from a social networking site such as Facebook, Twitter, etc. (and in such cases, in accordance with the terms of use and privacy policy of such social networking site). We also maintain a record of your product interests and the purchases you make online, in our Store, or by phone. We may combine all of this information with information about you that we acquire from our joint marketing partners and from unrelated third parties.

In addition, if you use different devices (such as your home computer, laptop, mobile device, personal digital assistant and/or smartphone) to access our Website, we may be able to associate you with each of your devices. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we may be able to associate your current device with your account information.

Personal information, such as identifiers, IP addresses, cookies, pixel tags, Internet activity, and other electronic network activity information, may be collected by third parties that perform marketing services for us. This information may be collected through your Internet browser, server log files, or the use of cookies or pixel tags.

HOW DOES HADLEIGH'S USE MY PERSONAL INFORMATION?

HADLEIGH'S and its vendors may use your personal information in the following ways:

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our Website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

We and our vendors may aggregate the personal information collected from you to better understand our customer and potential customer base. Aggregated personal information does not personally identify you or any other customer or potential customer.

Third-party vendors may use the personal information collected from you for their own direct marketing purposes and the direct marketing purposes of other third-party marketers.

DOES HADLEIGH'S SHARE MY PERSONAL INFORMATION?

We may share your personal information in the following ways:

In the event of a sale or merger of HADLEIGH'S, our customers' personal information and other information we have collected as described in this Policy may be among the transferred business assets.

HOW DO I OPT OUT OF RECEIVING PROMOTIONAL COMMUNICATIONS?

HADLEIGH'S wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, those instructions are set forth below. All email we send to you includes an “unsubscribe” link at the bottom of each email. If you no longer wish to receive emails from HADLEIGH'S, please click the unsubscribe link included in the footer of all our emails; this will take you to an online form where you will be given a menu of choices regarding our communications and for opting out of receiving further communications, including emails, from us.

If your request is not made through the “Do Not Sell My Information” form, it may take up to 10 days to process your email request, during which period you may continue to receive communications from HADLEIGH'S. If you change your mind, you can start receiving promotional communications from us again by contacting HADLEIGH'S Customer Support. Also, please note that if we have variations of your contact information (for example, more than one spelling or record of your name, address, or more than one email address, etc.) that you will need to ask us to remove each such variation in order to be completely removed from our promotional lists. Also, note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or orders you have placed. Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email, even if you have previously unsubscribed. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

CALIFORNIA PRIVACY RIGHTS

California law permits residents of California to request certain details about the personal information that we have collected about you and how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt out of this type of sharing. We permit California residents or authorized agents of California residents to opt out of having their information shared with third parties for direct marketing purposes. Consumers will not receive discriminatory treatment for the exercise of these privacy rights. Please visit the “Do Not Sell My Information” link under the “Customer Care” column to contact us via this form to:

The “Do Not Sell My Information” link outlines the verification process. You can also notify us at any time by contacting us by telephone, +1 (214) 526-3777 or emailing us at shop@hadleighs.com. Please be sure to include your full name and mailing address so that we can fulfill your request.

CALIFORNIA DO NOT TRACK DISCLOSURE

HADLEIGH'S will continue to operate as described in this Privacy Policy, whether or not a “Do Not Track” signal or similar mechanism is received from your browser. Do Not Track is a privacy preference that users can set in their web browsers. Note that many web browsers support Do Not Track technology. For information about Do Not Track, please visit: www.allaboutnt.org.

HOW DOES HADLEIGH'S PROTECT KIDS' PRIVACY?

HADLEIGH'S is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request or collect personal information online from anyone under the age of 16 without prior verifiable parental consent. Please do not provide personal information if you are under the age of 16. Our Website is a general audience site and is not targeted to or intended for use by children. If you are a parent and believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to shop@hadleighs.com or phoning us +1 (214) 526-3777 .

WHAT ABOUT LINKS TO OTHER WEBSITES?

For your convenience and information, our Website and emails may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our Website.

HOW DOES HADLEIGH'S USE ONLINE ADVERTISING?

We may use third-party advertising companies to place HADLEIGH'S ads on third party sites that link back to our Website. Please note that these companies may use information about your visit to our Website in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements on third party sites that link to our Website, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit https://networkadvertising.org/optout_nonppii.asp.

HOW DOES HADLEIGH'S USE COOKIES?

We and our vendors use "cookies," which are small data files that are stored on your computer’s hard drive when you visit a website or app. Cookies enable you to shop on our Website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. For example, we may use cookies to enable you to use certain Website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our Website, track your orders, and monitor and maintain information about your use of our Website. Cookies may also be used to collect transaction information needed by a script or loyalty program to which you have authorized us to provide your personal information. (See the section above entitled, "Does HADLEIGH'S share my information?").

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you set your browser not to accept cookies, you will need to call Customer Support +1 (214) 526-3777  in order to place your order.

HOW DOES HADLEIGH'S USE PIXEL TAGS?

We and our vendors use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Website and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our marketing programs. We work with service providers that help us track, collect, and analyze this information.

Pixel tags may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take on our Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may combine this information with other information we collect about you and use it for various purposes, such as improving our Website and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?

We take precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

When you enter your personal information on our Website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing a secure server before you submit personal financial information, depending on your browser, you will see either a closed lock (Microsoft Internet Explorer, Chrome, Safari, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the browser window. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." Please exercise caution when submitting personal information on the HADLEIGH'S website.

No data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage, and other services that apply their own security measures for the protection of information within their system.

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online, please feel free to place your order by calling our Customer Support team at +1 (214) 526-3777 or visit our Store. Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection.

HOW CAN I UPDATE MY ACCOUNT INFORMATION?

You may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us if you wish to deactivate your online account or to request that we delete your personal information, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

HOW DO I CONTACT YOU?

For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact HADLEIGH'S by email, telephone, or postal mail:

HADLEIGH'S 

74 Highland Park Village

Dallas, TX 75205

Shop@hadleighs.com

+1 (214) 526-3777